Privacy Policy

At www.mefriend.com, accessible from www.mefriend.com and through Android & iOS mobile application, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.mefriend.com and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through admin@mefriend.com.

This Privacy Policy applies to our website, www.mefriend.com, and its associated subdomains (collectively our “service”). By accessing or using our service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. This policy is not applicable to any information collected offline or via channels other than this Service.

Definitions and Key terms:

• ● Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser; provide analytics, remember information about you such as your language preference or login information.
• ● Company: when this policy mentions "Company," "we," "us," or "our," it refers to Mefriend Business Solutions; Mobco Building, 3rd Floor, Room No. 33, Al adle Al Waed Street, Al Amal, Riyadh, 12643, Kingdom of Saudi Arabia, that is responsible for your information under this Privacy Policy.
• ● Country: where Mefriend Business Solutions or the owners/founders of Mefriend Business Solutions are based; in this case is Kingdom of Saudi Arabia.
• ● Customer: refers to the company; organization or person that signs up to use the Mefriend Business Solutions Service to manage the relationships with your consumers or service users.
• ● Device: any internet connected device such as a phone; tablet; computer or any other device that can be used to visit Mefriend Business Solutions and use the services.
• ● IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• ● Personnel: refers to those individuals who are employed by Mefriend Business Solutions or are under contract to perform a service on behalf of one of the parties.
• ● Personal Data: any information that directly, indirectly; or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• ● Service: refers to the service provided by Mefriend Business Solutions as described in the relative terms and on this platform.
• ● Third-party service: refers to advertisers, contest sponsors; promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• ● Website: Mefriend Business Solutions's site, which can be accessed via this URL: www.mefriend.com.
• ● Website: Mefriend Business Solutions's site, which can be accessed via this URL: www.mefriend.com.

Consent

By using our website/mobile application, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect:

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number, Job Titles, Billing Address, Debit/Credit Card details, Age, Password.

How we use your information

Any of the information we collect from you may be used in one of the following ways:

• ● To personalize your experience (your information helps us to better respond to your individual needs)
• ● To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
• ● To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• ● To process transactions
• ● To administer a contest, promotion, survey or other site feature
• ● To send periodic emails

We may share the information that we collect, both personal and non-personal: with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us: such as hosting and maintaining our servers and our service, database storage and management: e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners; application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Log Files

www.mefriend.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.mefriend.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• ● Google
• https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of www.mefriend.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.mefriend.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.mefriend.com has no access to or control over these cookies that are used by third-party advertisers.

Facebook Pixel

Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is held in accordance with its privacy policy.

Third Party Privacy Policies

www.mefriend.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Payment Details

In respect to any credit card, debit card or other payment processing details you have provided to us, we commit that this confidential information will be stored in the most secure manner possible.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter; submit; or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction; your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical; or managerial safeguards.

GDPR Data Protection Rights

As per GDPR, every user is entitled to the following:

• ● The right to access – Right to request copies of your personal data.
• ● The right to rectification –Right to request for rectification of inaccurate and incomplete information.
• ● The right to erasure – Right to seek for erasure of personal data subject to certain conditions.
• ● The right to restrict processing of your personal data, under certain conditions.
• ● The right to object to processing of your personal data, under certain conditions.
• ● The right to data portability to another organization, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.mefriend.com does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.